The 12 books Privacy Policy

Last  updated  March 08, 2021

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information voluntarily provided by you. The personal information that we collect depends on the context of your interactions with us and the Website. The personal information we collect may include the following:

- Personal information provided by you. We collect names; email addresses; mailing addresses; and other similar information.

- Payment data. All subscription payments are paid through PayPal. The 12 Books will not have access to your credit card/debit card numbers, billing address or PIN numbers. Subscription payments will be processed and data stored securely by PayPal. You may find their privacy notice link here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full . 

The Site is intended for users who are at least 13 years of age. All users under the age of 18 must have the permission of and be directly supervised by their parent or guardian to use the Site. PayPal will only accept payments from users aged 18 or over.

2. HOW DO WE USE YOUR INFORMATION?

The personal information we receive or collect via our Website will be used for the following:

- To respond to user inquiries/offer support to users. We may use your information to response to your inquiries and solve potential issues you may have with our Service.

- Fulfil and manage your subscription orders. We may use information to fulfil and manage your subscription orders, payments and exchanges. Please note, PayPal will process and store your payment details. The 12 Books will not have access to this information.

- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested subscription service.

- Administer prize draws and competitions. We may use your information for prize draws and competitions when you elect to participate.

- Request feedback. We may use your information to request feedback and to contact you about your use of our Website and Services.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfil business obligations. The 12 Books will not sell your information or pass your information on to Third Parties or other businesses.

4. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organisation and technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and effort, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We  cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security, improperly collect, access, steal or modify your information. You should only access the Website within a secure environment.

5. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the European Economic Area) you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In  certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact info@the12books.com. We consider and act upon any request in accordance  with applicable data protection laws.

If we are relying on your consent to process personal information, you have the right to withdraw your consent at any time.  Please note this will not affect the lawfulness of the processing of your personal information conducted in reliance on lawful processing grounds other than consent

6. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

7. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@the12books.com.

8. HOW TO COMPLAIN

If you have any concerns about our use of personal information, you can make a complaint to us at info@the12books.com.